Privacy Policy

byt.qa · Updated 9 November 2026

Here's everything byt.qa keeps, why we keep it, and how to have it removed. We never sell or share it.

Ordering from the menu

  • When you type your phone number on the review screen, we save it with your basket, even if you don't confirm.
  • When you confirm, we save your order: the items, any changes (“no cheese”, “no sauce”, “extra cheese”, “extra jalapeño”), the total and the time. When our team scans your QR code, we note the time.
  • We use this to contact you about your order and to see what people like on our menu.
  • Notes you write on an item go in your order link for our team. We don't keep them. Notes written in Arabic may be sent to Google Translate so every team member can read them.

Kept for 180 days.

Games (Bored?)

  • When you save a score, we keep the name you type, your score, the time and your IP address, to stop cheating and remove abuse. We also keep a log of the last 500 saves.
  • We keep a random code for your phone (no personal details) to check levels are played in order.
  • Only names and scores are shown on the leaderboard.

Your customer profile

  • The random phone code is shared by the menu and the games. If you use both on the same phone, we can see that your game name, the items you added and your orders came from the same phone.
  • Adding items on the menu stores no IP address.

Deleted after a year without visits.

BYT card

  • If you use the BYT card, we keep a coded version of your phone number (not the number itself) and its last 4 digits, plus your stamps and free sides.
  • Only our team's phones can add stamps.

Visitor counts

  • We count visits to each page without cookies and without storing IP addresses. Each visitor becomes an anonymous code that changes every day.

On your phone

  • Your phone remembers your meal, your number, your game name, your best scores, your language and your BYT card link, so you don't have to type them again. Clearing your browser data removes them.
  • The map on Find Us comes from Google. Order on Snoonu, WhatsApp and Instagram links take you to those services.

Want something removed?

Message us on WhatsApp and we'll remove your number, name or order history.